Frequently Asked Questions
Everything you need to know about ATS CAREER AI.
Getting Started
What is ATS CAREER AI?
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ATS CAREER AI is an AI-powered platform designed to help you create ATS-optimized resumes effortlessly. With 21+ premium templates, a live visual editor, recruiter tracking, and intelligent ATS score checking, we provide everything you need to land your dream job.
How do I create my resume?
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Getting started is simple — register an account, browse our template catalog, and choose a template that fits your style. Then use our live visual editor to customize every section of your content, preview it in real-time, and export when you're ready.
Is there a free plan?
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Yes! We offer free templates that include full editor access, PDF export, and the ATS score checker. Premium templates unlock advanced layouts, creative designs, and additional export formats like Microsoft Word.
Editor & Features
Can I customize the layout?
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Absolutely. Choose from Single Column, Two-Column Modern, or Creative Shaded Sidebar layouts. You can reorder sections with drag-and-drop, adjust colors and fonts, and customize spacing — all through our intuitive visual editor.
What export formats are supported?
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We support multiple export formats: PDF via browser print for pixel-perfect output, Microsoft Word (.docx and .doc) for easy editing, and a public shareable link so recruiters can view your resume online with built-in analytics.
What is the ATS Score Checker?
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The ATS Score Checker is a free AI-powered tool built right into the editor. It analyzes your resume across five key dimensions: contact information completeness, section structure, formatting quality, use of strong action verbs, and keyword density matching against your target job description.
Payments & Account
What payment methods are accepted?
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We support two payment gateways: Stripe for international card payments in USD, and Razorpay for Indian customers with support for UPI, debit/credit cards, and digital wallets in INR. Both gateways are fully secure and PCI-compliant.
Can I get a refund?
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We want you to be completely satisfied. If you're unhappy with your purchase, please contact our support team at hello@atscareerai.com within 7 days of purchase and we'll process your refund request promptly.
How do I share my resume with recruiters?
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Enable public sharing directly from the editor to generate a unique shareable link. When recruiters view your resume, we track views, reading time, and device information — giving you powerful insights into who's looking at your profile.
Technical
Is my data secure?
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Absolutely. Security is a top priority. We use bcrypt for password hashing, CSRF tokens on every form, PDO prepared statements to prevent SQL injection, and strict Content Security Policy (CSP) headers to guard against XSS attacks.
Can I use it on mobile?
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The entire platform is fully responsive and works great on mobile and tablet devices. However, for the best experience with the visual resume editor and its precise A4 canvas editing features, we recommend using a desktop or laptop browser.
How do I reset my resume to default?
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Simply click the 'Reset Design' option in the editor toolbar to restore the original template layout. This will revert all visual customizations (colors, fonts, spacing) back to the template defaults while keeping your text content intact.
Still have questions? Contact hello@atscareerai.com
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